Contact Us
Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to flag a platform we haven't covered yet? This page explains how to reach the cb-mn.org team and what we can help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — the operator name, the page URL, or a screenshot if you're reporting something like an out-of-date bonus offer or an incorrect editorial rating.
What we can help with
- Corrections to a review, offer detail, or editorial rating shown on the site — for example, if a welcome bonus like those listed for Crown Coins, SplashCoins, or Casino.Click has changed since we last checked it
- Questions about how we compare sweepstakes casinos, including RTP-related research, Gold Coin and Sweepstakes Coin models, or redemption terms
- Suggestions for a new platform to research and potentially add to our list
- Feedback on site usability, broken links, or anything that reads unclear
- General media or partnership enquiries
What we can't do
We're an independent research and comparison site, not a customer support desk for any individual operator. If you have an account issue, a redemption that's stuck, a Know Your Customer (KYC) verification question, or a dispute over Sweepstakes Coins, those requests go directly to the platform in question — usually through the "Support" or "Help" section of their own site or app. We're not able to access accounts, process redemptions, or intervene in disputes between a player and an operator.
Likewise, we can't give personal legal or tax advice. If you have questions about whether a sweepstakes casino is available in your state, or whether a prize redemption creates a tax obligation, those are best directed to your state's regulator or a licensed tax professional. Our Responsible Gambling page has some general pointers if you're concerned about your own play or someone else's.
Before you write in about an offer or rating
Sweepstakes casino promotions — welcome bundles, daily Gold Coin rewards, Sweepstakes Coin bonuses — change fairly often, and eligibility can vary depending on which state you're in. We do our best to keep the offers on this site current as of 2026, but if something looks off, telling us the exact date and state you checked it in helps us verify and correct it faster.
For general background on how the dual-currency model works, what "no purchase necessary" means, and how redemption typically functions, our About Us page and Terms and Conditions page cover the details we rely on when researching each platform.
A note on what this site is
Social Casinos is an independent research and comparison resource. We don't operate any of the sweepstakes casinos listed on this site, and we can't guarantee outcomes, redemption times, or availability in any particular state — those depend entirely on the operator and on the laws where you live. If you're reaching out with a question along those lines, we'll point you toward the operator's own terms or the appropriate state resource wherever we can.